Free shipping
1. Shipment zones
At your request, SenseBall.com can provide shipment to ALL countries of the world.
2. Shipment address
By default, the products are shipped to the shipment address you stipulate when you place your order.
3. Shipment charges
Shipment is FREE OF CHARGE.
4. Shipment lead times and methods
All lead times announced on the website are in working days. The lead times are the averages for the processing, preparation and shipment of your order (from warehouse). They start as soon as the order is processed.
Each order will be shipped within 24 hours. In addition, you should add the carrier’s delivery time which, depending on the country of destination, varies between 5 and 12 working days after your order.
Each order is shipped in one consignment. For orders of more than 500 SenseBall, we reserve the possibility of splitting the order into several shipments at no extra cost to the customer.
Orders are sent by carrier with tracking. You are automatically informed by e-mail that your order has been received together with your tracking number.
5. Shipment incidents
Please let SenseBall.com know about any problems encountered with the delivered product (for example: damages to packing, package open...) within 48 hours of receipt. You can ask for a replacement or a refund as stated in our Money back guarantee.
At your request, SenseBall.com can provide shipment to ALL countries of the world.
2. Shipment address
By default, the products are shipped to the shipment address you stipulate when you place your order.
3. Shipment charges
Shipment is FREE OF CHARGE.
4. Shipment lead times and methods
All lead times announced on the website are in working days. The lead times are the averages for the processing, preparation and shipment of your order (from warehouse). They start as soon as the order is processed.
Each order will be shipped within 24 hours. In addition, you should add the carrier’s delivery time which, depending on the country of destination, varies between 5 and 12 working days after your order.
Each order is shipped in one consignment. For orders of more than 500 SenseBall, we reserve the possibility of splitting the order into several shipments at no extra cost to the customer.
Orders are sent by carrier with tracking. You are automatically informed by e-mail that your order has been received together with your tracking number.
5. Shipment incidents
Please let SenseBall.com know about any problems encountered with the delivered product (for example: damages to packing, package open...) within 48 hours of receipt. You can ask for a replacement or a refund as stated in our Money back guarantee.